To our Lou & Grey community,

We’ve faced a lot together through these extraordinary times over these last few months. The COVID-19 pandemic has changed our world and business. Yet, we’re committed to taking the necessary steps for a brighter tomorrow.

Today, our parent company ascena retail group, inc. has voluntarily filed for Chapter 11. We believe this action will strengthen our company and ultimately allow us to better serve you however, whenever, wherever you want to shop.

Rest assured, Lou & Grey will still be here for you. We’re still your number one spot for finding your cozy all year round. We’ll remain available to you in select stores, online, on our social channels 24/7 and of course in our Loft stores, for all things feel-good. We also want you to know that our gift cards, merchandise credits, credit card, and loyalty programs remain valid and unchanged. If you have any additional questions, visit us here.

Again, thank you so much for your support and always inspiring us to be better. We couldn’t do any of this without you—and are beyond excited to give you more of what you love from Lou & Grey.

All your friends at Lou & Grey

Case Information

Court filings and information about the claims process are available at http://cases.primeclerk.com/ascena

PRIME CLERK RESTRUCTURING HOTLINE

Toll-free: (877) 930-4319
International:  (347) 817-4076
Email: ascenainfo@primeclerk.com