To our LOFT community,

We have faced a lot together through these extraordinary times. The world has changed in the past few months and we want to let you know we are taking the necessary steps for a brighter future ahead.

Toward that end, our parent company ascena retail group, inc. has voluntarily filed for Chapter 11. We believe that this action will position LOFT for long-term success and allow us to continue to be your go-to destination for exciting styles to wear while living your most Loftimistic life.

Rest assured, we are not going anywhere. We pride ourselves on the relationships we have created with you. Our stores are open in accordance with local guidelines and we will remain available to you in stores and online 24/7.

We want you to know that our gift cards, merchandise credits, credit card, and loyalty programs remain valid and unchanged. And, we will continue to create experiences you love in our stores, online, and on our social media channels as always. If you have any additional questions, click here for more information. 

Again, thank you so much for your passion and support. We could not do any of this without you—and we are deeply committed to bringing you more of what you love now and always.

Case Information

Court filings and information about the claims process are available at http://cases.primeclerk.com/ascena

PRIME CLERK RESTRUCTURING HOTLINE

Toll-free: (877) 930-4319
International:  (347) 817-4076
Email: ascenainfo@primeclerk.com