Associate Resources

Furloughed Associate Resources

This section contains resources for our furloughed associates at ascena retail group, inc and our brands.

We have been continuously monitoring the impact of COVID-19 and are putting our associates, customers and community at the center of everything that we do. In light of the current environment, we have extended the temporary store closures and will continue to reassess as information becomes available. We are committed to supporting you throughout this crisis and staying connected to provide updated information.

Stay Connected

Visit my Associate HUB

myAssociateHUB is our dedicated associate website for information related to your benefits, pay, career, and personal information. To log in, go to 

  • District manager or above in stores
  • DC supervisor or above
  • Home office manager or associate
Network ID and password
(your desktop login)
  • Oracle POS user
Associate ID and password
(your Oracle POS login)
  • Store manager level
Associate ID and password
(your ascena Procurement Portal login)
  • Store associate
  • DC hourly associate
Associate ID and password
Sign up for Text Alerts

In response to COVID-19, we launched a text alert service to notify you when we have updated information.

Sign up  Corporate Associates   Field Associates

Contact Us

We are available to support you. We have a centralized Human Resources team to answer your questions by phone or online. Just call 855-436-7177 (Toll Free Number) or email

Resources for You

New Opportunities for You

During this time, you may want elect to explore a new opportunity. In partnership with the National Retail Federation and other retailers, we want to connect you with information about current job opportunities around the country – some of which have preferred applications for ascena associates. See the complete list below.

There are also opportunities in each of our distribution centers.
Click below for information about opportunities in Riverside, Greencastle, or Etna.

Preferred Partners with a fast track for ascena associates

  • Albertsons
  • CVS
  • Kroger You will be considered for positions across the country via this link.

Additional Resources

The Work Number

If you need to obtain a verification of employment, access The Work Number® by Equifax. You can either access The Work Number by their website or phone number (800) 367-5690.
Please see the list below of the brand-specific employer codes for appropriate code that corresponds to your employment.  You will need to enter this number when accessing The Work Number.

  • Ann Taylor, LOFT and Lou & Grey: 14243
  • ascena: 14325
  • Catherines: 15836
  • Justice: 12460
  • Lane Bryant: 15835